If I received a reward other than the one I funded, how do I request an exchange?

✅ Wadiz Rewards Misdelivery

If a reward other than the one you funded or purchased has been delivered, please apply for an exchange through [MyWadiz] within 7 days of completion of the shipment.

If 7 days have passed since the delivery was completed, it is difficult to apply for an exchange. If you want to communicate separately with the maker, you can contact us through [Contact the maker] on the project page. 
If the maker's answer is not confirmed, please send the inquiry to the inquiry registration and we can check it quickly and help you.

There are two ways to contact the maker.

1. Contact us on the Project Details page
   Please select [Contact] below the maker name displayed on the right side of the project details page.  
    
2. Contact MyWadiz
   Please go to MyWadiz → [funding+] and choose one of the methods below from the projects you participated in.
   • Select [Contact Maker] under the project name
   • Select [View Details] under the project name → Select [Contact Manufacturer] on the details screen

👉 Contact registration shortcut