What should I do if my wadiz refund request is denied?

After checking the reason for rejection of the refund, if you think additional communication is necessary, please try to contact the maker directly through "Contact the Maker". 

 

✅ Wadiz Refund Request Refund Refund Refund Refund Refund

Funding refunds will be made in accordance with the refund criteria set out on the project page.

If the reason for the refund does not meet the criteria, the maker can refuse.

The maker, not Wadiz, will determine whether the reward is defective, so if you are not convinced of the reason for rejection, please communicate directly through [Contact the maker]. 

If communication with the maker is not smooth, please contact Wadiz Customer Center. 

 

 

👉 How to contact the manufacturer

 

There are two ways to contact the maker.

  1. Contact us on the Project Details page
    Please select [Contact] below the maker name displayed on the right side of the project details page.  
     
  2. Contact MyWadiz
    Please go to MyWadiz → [funding+] and choose one of the methods below from the projects you participated in.
    • Select [Contact Maker] to the right of the project name
    • Select [View Details] under the project name → Select [Contact Manufacturer] on the details screen